Investigations & Mining Assistant
 |  Government of Alberta – Labour – Occupational Health and Safety (Edmonton, AB) |  September 2016 –  Present

  • Provide support for the Director of Mines and the Mining Unit to ensure daily operations run smoothly, including coordinating schedules, taking meeting minutes, processing external requests for mining equipment
  • Act as the Secretary for the OHS Mining Certification Forum (previously Board of Examiners for Mining), responsible for the coordination of meetings and honorarium/expense claim processing
  • Process applications for all Alberta mining occupation certificates, which includes responding to inquiries, reviewing applications, formatting exams, invigilating exam sessions and preparing certificates
  • Provide key support for the Director of Investigations & Mining and complete additional duties for the Investigations Unit as outlined in job description below.

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Investigations Assistant
 |  Government of Alberta – Jobs, Skills, Training & Labour – Occupational Health and Safety (Edmonton, AB) |  May – December 2015

  • Expedited work results by supporting Investigations and Mining team with administrative tasks such as: file management, coordinating team meetings and taking meeting minutes, making travel arrangements, and preparing materials for training sessions.
  • Liaised with Lead Investigators and Alberta Justice to prepare disclosures for workplace fatalities and serious incidents
  • Supported departmental initiatives by tracking progress and building reports to present to executive management
  • Accurately processed and reconciled invoices for Accounts Payable in a timely matter

Administrative Assistant
 | Government of Alberta – Jobs, Skills, Training & Labour – Occupational Health and Safety (Edmonton, AB)   |  June-August 2014

  • Processed and verified accuracy of safety reports and complaints in a timely matter, before inputting them into the online database
  • Expedited work results and eased the workload of managers in any possible way, including delivering safety reports, setting up meetings, booking boardrooms, organizing travel plans, and ad hoc administrative tasks
  • Greeted clients, both in person and on the phone, to provide information and direct requests
  • Liaised with Accounts Payable department to thoroughly cross-reference invoices with payment reports
  • Executed other administrative support tasks, such as filing and mail pick-up/delivery

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 |  Hotel Grand Pacific (Victoria, BC)  |  May – September 2016

  • Provided a positive customer experience by taking orders efficiently, delivering food in a timely manner, and promptly addressing any problems when they arise
  • Exceeded customer expectations and Hotel Grand Pacific standards with professional and engaging service
  • Increased sales and customize experience by promoting specials and suggesting meal add-ons

Sales Associate / Administrative Support
  |  Timberland Sports Centre (Port McNeill, BC)  |     June 2009-August 2012 & April 2013-August 2013       

  • Supported management by assisting with a wide variety of office work including answering phones, paper work, filing, and use of Microsoft Word and Excel to complete inventory tasks
  • Ensured client satisfaction by helping customers locate desired products and providing product advice
  • Compiled Accounts Payable/Receivable information in an accurate and timely matter by efficiently preparing customer invoices and statements, ensuring proper documentation, and entering into system
  • Accurately processed sales transactions and assisted with the balancing of cash and deposits

Screen Shot 2016-06-20 at 7.31.59 PMServer/Staff Trainer |  Northern Lights Restaurant (Port McNeill, BC)  | June 2010-August 2012 / April 2013-August 2013

  • Provided an excellent service experience for customers, especially during the busy tourist season by suggesting and describing locally sourced seafood dishes
  • Maintained operational efficiency by training and mentoring new serving staff in customer service and restaurant procedures
  • Executed opening and closing duties, including cash management and the balancing of transactions